Welcome to Catalogue 2020

We all thought the 2020 Med Season wasn’t going to happen and now here we are back to business as usual! Turnaround has been supplying Superyachts with top quality provisions since 2001.We have proven that concentrating on a personal touch and supplying exactly what the customer wants is a winning formula. Lucy will continue to do her utmost to keep this standard up in these challenging times. Where some dry goods will be a little scarce for a while, the fresh products continue to arrive in the markets and the quality remains the same. Please rest assured that every precaution will be made to ensure that goods are handled by as few people as possible to reduce any risk of propagating the virus.

Turnaround has acquired a reputation for dependability and honesty. We get to know each customer’s individual requirements, and quickly respond to personal preferences. As a result, 85% of our customers are repeat customers who have been with us for years. We know what pressures you are under to produce a 5 star service to your guests and are here to help you achieve that goal.

This is what we propose;

  • The Catalogue is a guide. If there are items that you require that are not featured, please ask.
  • You can use the Excel version of the Catalogue as an order sheet (completing invoicing details, delivery location and time required) and simply email it direct to us, adding any other requirements in the email coversheet.
  • Please call after placing your order by email if you have not had confirmation of receipt within 30 minutes (especially when giving short notice).
  • If any product should prove to be unavailable, we will not substitute without your personal approval.
  • If there should be any problem with a product that we have supplied; we will endeavour to replace it as soon as possible.
  • For ease of inventory, we try to pack in the same order as the Invoice.
  • All fresh produce arrives on the morning of the delivery.
  • Please allow a minimum of 24 hours between placing your order and required delivery time.
  • Placing an order means you accept our terms & conditions.
  • All prices are quoted in Euros. We accept major credit cards and by prior agreement payment by transfer within 30 days of delivery.
  • We have always delivered from Marseille to Genoa and can now offer our service on to Naples, Venice, Corsica and Sardinia if required. So, we feel even better placed than before to cater to your clients’ every wish wherever you are in the Mediterranean. Delivery charges for these destinations will be discussed on receipt of order.
  • Between Cannes and Monaco Orders of less than 500 Euros H.T. (before tax) will attract a small delivery charge of 75 Euros. Orders of goods worth less than 3500 Euros H.T. to the ports of St. Tropez, Marseille, Toulon, La Ciotat and Genoa will attract a delivery charge of 200 Euros H.T.

Let’s get on with Med 2020 Season whether it has a late start or not!

See you soon!

Lucy Nicholl

 

Testimonial

"I have worked with Lucy for the past 8 years on vessels ranging from 43 to 115 meters, and every time the service has been outstanding. Quotes are always processed quickly, the quality is second to none and delivery is always on time. The main difference between Lucy and other companies is that you always know who you are speaking to and who will do the delivery. She may be one of the smallest provisioners but you wouldn't know it as she makes everything possible."

Edward Randall, Executive Fleet Chef of 60m+ M/Y Pelorus

Read More