About Us

Turnaround has acquired a reputation for dependability, honesty and excellent quality. We have been supplying Superyachts with the best provisions available since 2001 and continue to be the customer driven company which it was set up to be.

As a small company we have the time to get to know each customer’s individual requirements, in order to be able to quickly respond to personal preferences. As a result, 85% of our customers are repeat customers who have been with us for years. We understand the pressure you are under to produce a 5-star service for your guests.

As a small company we have the time to get to know each customer’s individual requirements, in order to be able to quickly respond to personal preferences. As a result, 85% of our customers are repeat customers who have been with us for years. We understand the pressure you are under to provide a 5-star service for your guests.
We strive to maintain a reduced carbon footprint and therefore we aim to provide as much locally sourced produce as possible.

Our suppliers are, in the main, like-minded smaller family run businesses who prefer to concentrate on quality rather than quantity and our relationships have been built over many years.

This year’s catalogue has been created to be easy to use but if you have any questions we are always on the end of the telephone.

We are here to help you achieve your goal.

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Placing Orders: To assist us in fulfilling your orders, please give as much notice and information as possible, along with your contact telephone number and as many alternative methods of contact as you can e.g. email addresses. Partial orders may be placed and added to later at no extra charge. Your orders will be acknowledged and accepted by telephone, any initial queries discussed and delivery and payment details confirmed with you. We monitor email & telephone calls constantly, but if you have not received an acknowledgement of your order within 30 minutes of your sending it, please call. Technical problems do arise from time to time. Placing an order means you accept our terms & conditions.

Delivery: Please indicate whether you prefer an am or pm delivery, allowing for a minimum of 24 hours between order acceptance and delivery time. Many of our customers reserve their delivery times weeks in advance, this can be very helpful as it allows us to serve them better. We do understand that emergencies arise and will do our best to help.

We have always delivered from Marseille to Genoa and now offer our service on to Naples, Venice, Corsica and Sardinia if required. Charges for these destinations will be discussed on receipt of order.

Due to rising fuel costs, delivery between Cannes and Monaco of orders less than 500 Euros H.T. (before tax) will attract a small delivery charge of 75 Euros H.T.

Orders less than 4000 Euros H.T. to the ports of St. Tropez, Marseille, Toulon, La Ciotat and Genoa will attract a delivery charge of 250 Euros H.T.

Payment: Payment is due in full upon receipt of goods.
All prices are quoted in Euros. We accept major credit cards (please include credit card details with your order), French cheques and of course cash.

We’re here to help, so here’s to Great Med 2019 Season!

Important Information on Tax Free Deliveries

For those of you working on yachts which qualify for tax free delivery, please read this very carefully.

Due to general practicalities it is unadvisable to take tax free delivery of food products, in particular perishables such as Fish and Fruit & Veg (VAT on these products is only 5.5%) if you want it to be fresh on the day of delivery. The final Invoice has to be ready approximately 24 hrs in advance of delivery in order to allow time for the formalities with French Customs to be completed.

We propose to present separate Tax free Invoices for Wine, Spirits, Toiletries and Cleaning Materials which carry VAT at 20% as these can be prepared in advance and in accordance with Customs’ requirements.

Tax free goods for consumption during a valid charter contract are available to commercially registered yachts only. Commercially registered yachts that employ a permanent crew must leave the port within 48 hours following delivery of the tax free goods.

You will need to provide in advance copies of the following:

The order list and the delivery date and time.
The charter contract.
The Ships’ Papers stating that the yacht is commercially registered.
A copy of the crew list.

This information is required 48 hours before the delivery of the goods. The customs agent will present this information to the Customs Authorities who will prepare the necessary documents.

At times the customs agent might be present during the delivery of the goods; they and Customs Officers have the right to board the vessel.

A minimum of 150€ will be asked for the customs agents fees, the sliding scale of fees is available on request.

Tax free deliveries can be done at any time after approval by French Customs. However, if deliveries are required out of Customs’ Office hours (0830 -1200 and 1400 – 1630 Monday to Friday), they will attract an additional charge.

It is strictly prohibited to consume goods bought under tax free conditions while the vessel is in port.

We are forbidden from delivering tax free goods to static charters (i.e. Monaco Grand Prix and Cannes Film Festival).

It is also strictly prohibited to off load goods that have been purchased under tax free conditions unless the local taxes have been paid.

No return of goods can be accepted once the delivery has been cleared by customs.